1. The "Seller" - OfficeStar E-Pro Ltd
    The "Buyer" - the person purchasing any goods from the seller

2. Conditions

1. All orders are accepted only upon these Terms and conditions, which will override any conditions incorporated by the buyer.
   
2. An authorised representative of the seller can only accept alterations or additions to these conditions in writing.
   
3. Tenders and quotations are subject to amendment or withdrawal at any time prior to the buyer's order

1. In no event shall the seller be liable for any special, incidental, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss)
   
2. The seller will not be liable for any damaged goods or injuries resulting from use of any products.
   
3. The seller does not provide warranties on any merchandise. Any warranty or promises made by the manufacturers are solely their liability.
   
4. The seller will replace any damaged or faulty goods, provided that the buyer informs the seller within 48 hours of delivery. The goods must be returned in it's original packaging.
   
5. We can only process orders for next day delivery, if placed before 5pm on any working day (excluding all Bank and National holidays).

4. Buyer's Liabilities

1. Where the buyer has made an official purchase order by internet, fax or post, the buyer will be bound to accept delivery and make payment accordingly.
   
2. The buyer will not be liable for payment on any products that have been delivered in error.
   
3. Where the buyer orders 'specials' (products such as bespoke stamps, printing and any black codes in the main catalogue) via an official purchase order, the goods are non-returnable under any circumstances and full payment will be required.
   
4. All items whether goods not required or faulty must be returned within 14 days of delivery to be credited full invoice amount. Any returns after 14 days be will credited at 85% of the invoice value.
   
5. The buyer shall not withhold payment of any amount if there is a dispute over invoice values. Nor shall the buyer subtract any values they believe to be disputed.

5. Delivery

1. Deliveries are subject to next day delivery, on working days alone.
   
2. Products that maybe temporarily out of stock or 'special' items that cannot be delivered the next day, will be delivered as soon as possible, the branch will be informed of a due date.
   
3. Deliveries are free of charge on any next day orders of £30.00 (ex VAT) or more. A standard handling charge of £6.75 (ex VAT) will be liable at the seller's discretion and will be liable on orders under £30.00 (ex VAT).
   
4. Next day Pre -Noon will be charged at £8.05 (ex VAT) and Next day Pre-10am will be charged at £13.85 (ex VAT)
   
5. The delivery address must be stated on each purchase order.
   
6. The buyer will inform prior to delivery, of any restrictions or obstructions that may prevent or hinder delivery.
   
7. The buyer will understand and not hold the seller liable if deliveries are late due to unforeseen circumstances, such as breakdowns, traffic jams, road works or adverse weather conditions.

6. Payment

1. Credit Account Customers will make full payment for the goods 30days net monthly.
   
2. The buyer must advise of any invoice discrepancies to the seller within 14 days of date of invoice.
   
3. Any discrepancies will be amended accordingly and any monies due back to the buyer will be credited to your account.

7. Price

1. All goods are sold at the price agreed within the contractual pricing structure.
   
2. The buyer shall also be liable to Value Added Tax which will be imposed on all goods.
   
3. On bespoke items that do not appear in the seller's catalogue, prices will be confirmed in writing prior to delivery.
   
4. All prices are correct at time of publishing (errors and omissions excepted)

8. Goods

1. Risk of any goods shall pass to the buyer as soon as delivery has been signed for.
   
2. Until full payment has been received, the ownership of the goods will remain with the seller.
   
3. All descriptions and specifications are correct at time of going to press. The seller will inform the buyer of any product changes.
   
4. Red coloured codes in the catalogue denote products usually held in stock.
   
5. Blue coloured codes denote products normally held in stock, but on which you may not enjoy the normal terms.
   
6. Black codes denote products not held in stock ('specials') once ordered, cancellations not accepted. A delivery time will be told on order.

9. Marketing Policy

1. When ordering from the seller, the buyer will automatically agree to receive our marketing promotions
   
2. If the buyer provides us with an email address, this will entitle the seller to send relevant email offers.
   
3. The seller will always offer and accept an email unsubscribe request.
   
4. The seller will only look to send offers that are relevant to the customers office supply needs.

10. Jurisdiction

1. The seller is entitled to suspend delivery should the buyer enter into any agreement with or for the benefit of it's creditors or have received a Bankruptcy order against them.
   
2. This contact will be adhered according to and be governed by the Laws of England and any dispute will be referred to the High Court of Justice in England.